We recommend you to uninstall the current driver before installing the new driver. It is recommended to install the driver released on MSI official website, which has been running a full testing to make sure it is fully compatible to our product. Comparing with the chip vendor’s driver version, the vendor will release the newest version on their website, which can also be used as an option. Running a Windows Update could also fix the problem. Note: please uninstall the existing driver before performing a new driver installation process.
Uninstall the existing driver
Download and update MSI official website’s driver version
Download and update the driver from chip vender
Update drivers in Windows 10
Uninstall the existing driver
Method 1: Uninstall the driver with Device Manager
Method 2: Uninstall the driver with Apps and Features
- Right-click on Windows Start icon > Select [Apps and Features]
- Input the chipset vendor like “NVIDIA” or “AMD” to search the driver to uninstall.
Download and update MSI official website’s driver version
Download and update the driver from chip vender
Visit AMD or NVIDIA official website to download and install the driver. For example: GeForce RTX 2070 GAMING Z 8G
NVIDIA official web: https://www.geforce.com/drivers
AMD official web: https://www.amd.com/support
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